In order to improve our services for you on the Austrian waterway and locks, we would very much appreciate if you and at most your skippers would participate in our customer survey again. The survey takes just a few minutes. If you choose to complete the survey, your responses will remain anonymous of course. Any questionnaires returned by email will be entered online and then deleted with your email. Any data collected will not be stored or passed on to third parties.

You can use the online questionnaire under or just fill in one of the questionnaires attached to this email (in 2 languages: English and German) until January 24th 2020. Please send back the questionnaires filled in by email to kata.seher[at] You can also drop your questionnaire into the blue boxes placed at the locks in Aschach, Melk and Freudenau – empty forms will be available there as well.

Thank you very much for your support!